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Shipping delay during lunar new year holiday ( Last order 03 Feb 2021 ~ Delivery resumption starting from 15 Feb 2021 )

We very regret to inform you that economy/EMS delivery services are not available and take a longer time than normal in many places now.

Therefore, if you see a “no shipping address…” error message after input your address, it is because your place post-service is not available now.

However, if you do not mind paying for the FedEx and DHL please let us know and send us an e-mail.

 

Please do not miss to apply a discount coupon before you make a payment!!

paperplanes shoes online shop cart coupons

 

Minimum spend 40$ for “First Buy” -> 2$

Minimum spend 47$ for “10% off”

More than 500$ purchase -> Free Fast Shipping to most of the East Asian countries

Economy shipping takes about 15~30days.

EMS shipping takes a much shorter time.

Minimum Order Amount 47$ free economy shipping to Asian countries.

(China, Hongkong, Taiwan, Thailand, Malaysia, Singapore, Vietnam)

• Should Expect Delays on Holidays (Lunar New year, Korean Thanksgiving Day, X-mas, etc)

We do not charge any sales taxes and handling fees. In any event, we are not responsible for tax (VAT)/ Import Duties or any equivalent arises from the delivery transaction. Please check your local custom legislation and visit your local customs department website before purchases.

Return

• For any personal reasons (choose a wrong size / wrong color / doesn’t fit ), you can simply email us to get the return mailing address and return the item(s) in its original condition.
  Free/economy shipping charge/Return/ Resend shipping charges will be the buyer’s responsibility. 
• We will not accept any items with odors (perfume, smoke, etc.)
• The item must be the same condition as you received at first.
• For other quality issues, we will refund after receive or/and check the faulty photos of the item.
• 20% restocking fee may apply
• Item must be returned within 14 days after the buyer receives it. (Please inform us tracking No. after send us)

It is possible to ship with polybag package when you choose an economy delivery option. (without box)

After delivery starts it is not possible to change item color and size.

Out of stock item will be refunded.

ex) Order PP1101 white 1pair, PP1101 black 1pair total 2pairs but if PP1101 black is out of stock.

=Ship only 1pair of PP1101 white 1pair and then PP1101 black 1pair will be refunded.

How to measure shoe size,

( ★ Please note that there is no real international standard for sizing)

Notice

Due to the COVID-19 outbreak, order delivery times may be longer than usual, and delivery service has been temporary suspended in some countries. Please contact us first before placing an order, if you have any concerns. Thank you!

(Recent economy shipping takes about 3~4 weeks for H.K. and 8~10weeks for Australia, 11~13week for U.S.A.)

We are not responsible for any loss, damaged, or delayed service by your local post/delivery service.